This is the quickest way to get an answer. Please inform us explicitly if you do not want us to refer your case to our partner organisation(s).įor quick clarifications on the go, try CPF Board Text Us (pilot) via WhatsApp from Mon to Fri, 8.30am to 5pm.įor enquiries with information available on our website, please self-help by referring to our member FAQ / employer FAQ page. Your case may be redirected to our partner organisation(s) if they are better suited to assist you. The wait could be longer if we are experiencing a high volume of enquiries.
For appeals, we may take 10 working days to reply as more time is needed to assess each case. We strive to reply to you within 5 working days for your enquiries.
Consider taking steps to protect yourself from further losses. In the unfortunate event you fall prey to a scam, do not feel alone. For information on CPF Account Closure/Withdrawal for non-Singaporeans and non-Permanent Residents, call +65 6776 6776.īe on heightened alert for a possible phishing scam.
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